Customer Assist-Talla

DESCRIPTION:

Drive quick resolutions with conversational support by putting your existing documents to work. Deploy AI to eliminate inefficient back and forth interactions.


Scale Your Support Operations With Self-Service
Deploy a customer-facing assistant rapidly. Let Talla extract answers from your team's support content.

Provide 24/7 Support For Customers
Talla lowers ticket volumes by answering customer questions before they turn into tickets, driving up-front, immediate resolutions, giving time back to your agents to work on higher priority tasks.

Eliminate Back and Forth Interactions
Agents spend up to 2.5 hours a day searching for information to resolve customer issues. Cut down handling times by training Talla to ask the right clarifying questions upfront.