e-bot7 Conversational AI Platform.

DESCRIPTION:

e-bot7 is a conversational AI platform focused on enhancing customer service efficiency through artificial intelligence.

It integrates pre-trained machine learning algorithms and natural language processing (NLP) to automate and manage customer communications in multiple languages.

The platform is designed to be low-code, allowing businesses to implement AI-driven customer service solutions without extensive coding knowledge. e-bot7's technology helps in automating up to 60% of customer interactions, improving response times and overall service quality. The company was acquired by LivePerson Inc. in 2021 to further develop self-service and quick-response AI solutions for customer support.