eBanqo

DESCRIPTION:

eBanqo customer service software helps you to deliver faster, reliable and more convenient support through automation and live chat.

- Automate answers to simple and repetitive questions using an AI chatbot
- Provide multichannel live chat on web chat and messaging apps and manage all conversations from a single dashboard
- Provide self-service options on the web and messaging apps. Automate the steps involved in resolving issues, allowing customers to solve issues on their own without contacting support
- Collect complaints and feedback from customers using an AI- chatbot and route them to your inbox
- Send alerts, updates, or notifications to customers across different messaging platforms.