Jeli AI

Jeli AI is a company that specializes in conversational AI software and generative AI for customer service automation and incident management. It offers tools like Jelibot, an AI-based chatbot platform designed to automate customer interactions across various channels, reducing costs and increasing customer conversion rates.

Additionally, Jeli AI integrates generative AI to analyze incident reports, helping organizations improve reliability by learning from system failures and emergencies. The platform is used to manage, respond to, and analyze incidents, turning them into learning opportunities to build more resilient teams and infrastructures.