NeuralSeek

NeuralSeek is an AI-powered, Answers-as-a-Service generation engine that enables Virtual Agents to handle open-ended, complex, contextual questions from real users. It works by taking a user question and assembling a corpus of backing information from a KnowledgeBase.

NeuralSeek uses this corpus of data to conduct just-in-time training to generate conversational answers to the user's questions. As a user, you just see an answer from NeuralSeek in natural language – not options, paragraphs, or references from source material. NeuralSeek attempts to fill in the gaps and join related thoughts – just like a live customer support agent would do in trying to answer user questions. No "I don't know's" or "can you repeat/rephrase that?"

NeuralSeek works independent of any Virtual Agent or KnowledgeBase – you can connect it to anything that can call an API or webhook. NeuralSeek supports no-code connections to several Virtual Agent and KnowledgeBase systems.