použitím AI

Chatbot by ui42 is a fully-fledged team member that replaces a live person and assists with product selection or answers questions that burden the call center. And it is available 24/7.

The chatbot is programmed with the know-how of a professional salesperson from a brick-and-mortar store, knowing which questions to ask and in what order to help customers choose what they need. We have infused it with our experience in e-commerce development and the implementation of faceted search, where we are pioneers in Slovakia. The chatbot can also answer various questions that call center workers or salespeople regularly encounter, even outside of business hours.