Proto AI
DESCRIPTION:
Contact centres use Proto's AICX Platform to generate and manage local customer experiences across emerging markets for the financial, health, transport and government sectors. Proto's AICX Platform offers end-to-end modules:
⬝ Chatbots - multilingual automation for chatbot training & API integrations
⬝ Livechat - unlimited human agents with canned replies & chat routing
⬝ Tickets - unlimited customer cases with auto-categorisation & referrals
⬝ Customers - combined CRM and AI for tagging & profile management
The Proto AICX platform is powered by generative AI and the ProtoAI engine for local and mixed languages.
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