PRICING TAG: $19.99 Per user
TAGS: #AI Analytics, #AI Automation Tools, #AI Customer Service, #Customer Support, #Text To Speech
DESCRIPTION:
SeaX (pronounced “CX”, a common acronym for Customer eXperience) is a collaborative cloud communication contact center solution. It is designed with great flexibility to create a customizable contact center experience for each individual customer, while still providing an out-of-the-box solution to get you out and running quickly.
SeaX Features:
- Omni-channel - Customers can call and text you from virtually any platform
- Distributed Contact Center Infrastructure - No hardwired phone lines, cross platform, and easily extendable
- Customizable - Customize interface to your needs, from business logo and themes colors to open hours and offline messages
- SeaVoice STT/TTS - Live transcription with speech-to-text, and voice call super agents with text-to-speech
- Native Integrations - Integrate your tools into one interface
- AI Automations - Knowledge base and case management
- Powerful Analytics - Create dashboards and export reports, see call recording
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