DESCRIPTION:
Sendbird's AI chatbot is a tool that businesses can use to enhance customer support and user experiences by incorporating AI chatbots into their apps and websites. The chatbot can automate responses and provide personalized interactions with users, similar to a human conversation. Sendbird's AI chatbot can also offer 24/7 support and make personalized recommendations based on real-time interactions with shoppers. Here are some of the things that Sendbird's AI chatbot can do:
-> Sales assistant: Greet customers, engage with them, and help solve problems
-> Customer service rep: Answer customer questions and improve sales conversations
-> Lead engagement: Automate lead engagement and build first impressions with prospects
-> Personalized recommendations: Make recommendations based on real-time interactions with shoppers.
Sendbird's AI chatbot can be configured in minutes and can be created and managed on the Sendbird Dashboard. It can also be integrated with knowledge-based chatbots and enhanced with function calling and prompt engineering.
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