ServiceNext™ -Suneratech

DESCRIPTION:

ServiceNext is an enterprise-grade bot platform that revolutionizes the customer experience through end-to-end conversational AI innovation between people and brands. This enables businesses to deliver an unmatched intelligent customer experience to drive significantly higher returns with round-the-clock Business Continuity.

It enables businesses to deliver data-driven, responsive, and personalized support to customers, increase productivity and gain multiple benefits such as better SLA Compliance, Reduced ticket volume, a Higher level of FCRR with optimized costs, and continual support.

ServiceNext integrates with multiple business applications like Salesforce, Oracle Business Applications, SAP Applications, ServiceNow, Workday, and more.