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TAGS: #AI Automation Tools, #AI Chatbot, #AI Customer Service, #AI For Business, #AI-Powered Tools, #Customer Support, #Productivity
DESCRIPTION:
Velma is an advanced AI-powered chatbot designed primarily for the hotel industry. Here are some key details:
Hotel Assistant: Velma provides comprehensive support by answering over 2300 types of information, handling reservations, and managing guest requests in multiple languages.
Project Management: The tool also functions as a project manager by offering data-backed visibility while allowing teams to maintain autonomy.
Efficiency and Integration: Velma integrates with existing tools to streamline operations, enhance customer service, and boost conversion rates.
Additional Uses: Beyond hotels, Velma is utilized for project management and has applications in security with Velma Threat AI for detecting and responding to vulnerabilities.
Velma is featured on platforms like Quicktext and HeyVelma, focusing on optimizing hotel operations and guest experiences.
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