Verint Asia Pacific ai

DESCRIPTION:

Verint Digital Channels enables businesses to orchestrate seamless customer journeys across various communication platforms, enhancing customer experiences with conversational AI. By using Verint’s intelligent virtual assistant, businesses can automate digital interactions to provide 24/7 support in over 40 languages, proactively assist customers, and transfer conversations to live agents when needed.

Verint Experience Management integrates customer feedback to deliver a comprehensive view of the customer experience, helping businesses gain clarity and insights for continuous improvement.

Key features include experience management, intelligent virtual assistants, and conversational AI for voice and digital interactions.