Social Commerce Smart Assistant

The Social Commerce Smart Assistant (SCSA) by NCR Technosolutions is a comprehensive automation solution for businesses to manage interactions across various social commerce channels. It allows customers and channel partners to:

Inquire about products or services

Request appointments

Book services

Make purchases and payments

Check status and more

SCSA operates on multiple platforms including business websites, WhatsApp, Instagram, Messenger, and SMS. It is also available on the Google Business Message platform, enabling interactions directly through Google Maps and search results. Ideal for industries such as consumer goods, consumer services, automotive, real estate, financial services, and health/wellness, SCSA automates responses with minimal human intervention.