V-Person™

DESCRIPTION:

V-Person conversational AI technology brings together humans and artificial intelligence to enable anywhere, anytime customer and employee engagement. These innovative chatbot, virtual agent, and live chat solutions are backed by an award-winning management platform, empowering you to provide consistent, accurate, personalised and seamless omnichannel engagement at large scale.

V-Person technology is designed with the flexibility of unlimited integration and customisation options to deliver tools built for your specific needs and goals. Enterprises around the world use V-Person to improve their customer, employee and contact centre experiences while reducing support costs and increasing revenue. With proven contact deflection rates of up to 80% and reductions in call handling times by up to 40% in the contact centre, these solutions are achieving ROI in less than 12 months.